Aviso legal

Legal Notice

Last Updated: September 2026

Welcome to the qhout website.

This Legal Notice provides information regarding the operation of the website, website content, products and orders, intellectual property, third-party services, website usage requirements, and consumer rights.

We operate and maintain this website in accordance with applicable laws and regulations and provide services including product display, online shopping, order processing, delivery, and customer support.

1. Website Information and Contact Details

Website Name: qhout

Customer Support

Customer Support Email: WolpersYlbere562@gmail.com

If you have any questions regarding website content, products, orders, payments, delivery, returns, refunds, or after-sales service, you may contact us using the email address above.

If your inquiry concerns a specific order, we recommend providing your order number so that we can verify the relevant information more efficiently.

2. Website Information

We make reasonable efforts to ensure that product names, descriptions, images, specifications, features, and other information displayed on the website are accurate and up to date.

However, product availability, supply conditions, product batches, and website content may change from time to time, and certain information may not be updated immediately.

If we identify any obvious errors or omissions on the website, we will make reasonable efforts to correct or update the relevant information.

Product images are primarily provided to help consumers understand the appearance and features of the products. Due to factors such as photography conditions, lighting, display devices, and product batches, there may be reasonable visual differences between the actual product and the images displayed on the website.

For specific information regarding product dimensions, specifications, materials, features, and other characteristics, please refer to the latest information provided on the applicable product page.

3. Products, Prices and Orders

Product information displayed on the website may include:

Product name;
Product images;
Product descriptions;
Product specifications;
Product features;
Product price;
Stock availability;
Delivery information.

This information may be adjusted based on actual inventory, supply conditions, operational arrangements, or other reasonable circumstances.

Information displayed on product pages should not be interpreted as a guarantee that a product will remain continuously available for an extended period.

After a consumer submits an order, we will process the order based on the order details, product availability, payment status, delivery conditions, and other relevant factors.

An order may require further confirmation or adjustment in circumstances including:

The product is temporarily out of stock;
There is an obvious error in the information displayed on the website;
Payment has not been completed;
The delivery address is subject to delivery restrictions;
A system or technical error has occurred;
Other reasonable circumstances affecting order processing.

If an order that has already been paid for cannot reasonably be fulfilled, we will handle any amount the consumer is legally entitled to receive in accordance with applicable law and our relevant refund policy.

4. Intellectual Property

Unless otherwise expressly stated, content on this website, including but not limited to:

Text;
Images;
Graphics;
Page designs;
Trademarks and logos;
Videos;
Software;
Page layouts;
Website structure;
Other digital content;

may be protected by applicable intellectual property laws and regulations.

Without authorization from the relevant rights holder, individuals or organizations may not, beyond the extent permitted by law, copy, modify, reproduce, distribute, sell, or otherwise use such content without authorization.

Normal access to and use of this website does not constitute a transfer of intellectual property rights and does not grant consumers any intellectual property rights beyond those reasonably necessary for normal use of the website.

5. Third-Party Services and Links

This website may use functions or services provided by third parties, including:

Payment services;
Delivery and logistics services;
Website hosting;
Data analytics;
Technical services;
Customer support services;
Other necessary third-party services.

Certain pages or functions may also contain links to third-party websites or services.

Third-party services are generally operated independently by the relevant service providers and may be subject to their own terms of service, privacy policies, and other rules.

For third-party services that are independently operated, we cannot fully control their content, availability, operating practices, or security measures.

Before using a third-party service, we recommend reviewing the applicable service provider's terms and privacy policy.

6. Website Usage Requirements

When using this website, you must comply with applicable laws and regulations and respect the legitimate rights and interests of the website operator and other users.

You must not use this website to engage in activities including, but not limited to:

Providing false, fraudulent, or misleading information;
Accessing the website's backend or restricted systems without authorization;
Interfering with the normal operation of the website, servers, or networks;
Uploading viruses, malware, or other harmful code;
Attempting to circumvent or compromise website security measures;
Infringing the intellectual property rights, privacy rights, or other legitimate rights of others;
Scraping, copying, modifying, or commercially using website content without authorization;
Using the website for fraudulent, unlawful, or otherwise improper activities.

If we identify conduct that may affect website security, service stability, or the normal use of the website by other users, we may take appropriate measures to the extent permitted by applicable law.

7. Website Availability

We take reasonable measures to maintain the normal operation of the website. However, due to unforeseen factors involving the internet, servers, software, and other technical services, we cannot guarantee that the website will be continuously available at all times or completely free from technical errors.

Certain website functions may be temporarily affected by circumstances including:

System maintenance;
Software upgrades;
Server failures;
Network connection issues;
Cybersecurity incidents;
Third-party service interruptions;
System updates;
Other technical problems or unforeseen circumstances.

If a service interruption occurs, we will make reasonable efforts to restore the affected services.

8. Events Beyond Our Reasonable Control

Certain website services, order processing, or delivery issues may be affected by external circumstances that are beyond our reasonable control.

Such circumstances may include:

Natural disasters;
Extreme weather conditions;
Fires or floods;
Earthquakes;
War or civil unrest;
Major public emergencies;
Government measures;
Changes in laws or regulations;
Network or communication failures;
Disruptions to logistics systems;
Failures of third-party services;
Other events that cannot reasonably be foreseen or controlled.

In such circumstances, we will take reasonable measures, subject to actual conditions, to minimize the impact on consumers.

Nothing in this section affects any mandatory rights that consumers may have under applicable law.

9. Statutory Consumer Rights

Nothing in this Legal Notice is intended to exclude, restrict, or diminish any mandatory consumer rights granted under applicable law.

If any provision of this Legal Notice conflicts with mandatory consumer protection provisions under applicable law, the relevant mandatory legal provisions shall prevail to the extent of the applicable conflict.

Consumers' statutory rights relating to returns, refunds, product quality, data protection, and other legally protected rights will not be improperly restricted by this Legal Notice.

10. Other Website Policies

For a more complete understanding of our services and website rules, we recommend reviewing the following policies:

Terms of Service

Privacy Policy

Shipping Policy

Return & Refund Policy

Warranty Policy, where applicable

Cookie Policy, where applicable

Different policies apply to different aspects of our services, including website use, personal data processing, delivery, returns and refunds, and other specific matters.

If different policies address the same matter, they should be interpreted together with consideration of their respective scopes of application and applicable law.

11. Changes to This Legal Notice

We may update this Legal Notice for reasons including:

Changes in laws or regulations;
Adjustments to our business operations;
Updates to website functions;
Changes to our services;
Other reasonable operational requirements.

The updated version will be published on this website and will display the corresponding update date.

Where applicable law requires us to notify consumers of changes that may materially affect their important rights or interests, we will take appropriate measures in accordance with the applicable legal requirements.

We recommend checking this page periodically to stay informed about the latest version of this Legal Notice.

12. Contact Us

If you have any questions regarding this Legal Notice, website content, product information, orders, payments, delivery, or after-sales service, please contact us:

qhout Customer Support